01 - PROJECT CONSULTATION
All projects begin with an initial consultation to discuss goals, creative direction, timeline, and required deliverables. Clear communication from both parties is required before work begins.
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02 - CUSTOM PRICING & PAYMENT
All services are quoted individually based on project scope, complexity, and requested deliverables.
A deposit may be required before work commences. Remaining balances must be completed before final files or assets are delivered.
Failure to complete payment may result in project suspension or cancellation.
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03 - PROJECT TIMELINES
Estimated turnaround times are discussed during booking; however, timelines may vary depending on revision requests, project complexity, or delayed client communication.
The client agrees to provide all necessary materials, references, and approvals in a timely manner to avoid delays.
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04 - REVISIONS
Reasonable revisions are included during the active design process.
Excessive revision requests, complete concept changes, or additions outside of the original agreed scope may result in additional charges.
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05 - CLIENT RESPONSIBILITIES
The client is responsible for providing accurate project information, product details, references, branding materials, and any required assets necessary for project completion.
Delays in receiving materials may affect the delivery timeline.
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06 - FINAL FILE DELIVERY
Final approved files will be delivered digitally upon completion of the project and receipt of full payment.
Source files or editable project files may be provided only if agreed upon within the original service package.
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07 - OWNERSHIP & USAGE
Upon final payment, the client receives usage rights to the completed deliverables for business, promotional, and marketing purposes.
The designer retains the right to showcase completed work within portfolios, promotional materials, social media, or case studies unless otherwise agreed in writing.
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08 - CANCELLATIONS & REFUNDS
Due to the custom nature of digital creative services, deposits and completed work are non-refundable once the project has begun.
If a project is canceled midway, payment will be due for all work completed up to that point.
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09 - COMMUNICATION
Professional communication is expected throughout the project. Extended inactivity, delayed responses, or failure to provide approvals may pause project progress.
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10 - CREATIVE DISCRETION
All projects are developed with creative expertise and strategic direction based on the client's objectives.
While every effort is made to align with the requested vision, artistic and technical discretion may be used to ensure the strongest final outcome.
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11 - ACCEPTANCE OF TERMS
By submitting payment or approving a project start, the client confirms that they have read, understood, and agreed to these terms of service.